Shipping
For fast, ethical, and secure delivery, Pammys has built its own highly optimized 11,000 m² shipping center near its headquarters in Germany. Your order is prepared there with the utmost care by our team and shipped responsibly and eco-consciously via DHL GoGreen.
The shipping cost to Spain is €4.90. On orders over €50, shipping is free. Delivery takes between 4 and 12 business days.
Since Pammys is currently going viral in Germany/Austria/Switzerland, delivery times may occasionally be longer during periods of high demand. Our team does everything possible to ship all orders as soon as possible.
Exchanges
If the size doesn't fit you, you can make an exchange. Exchanges must be registered through our returns portal. We indicate on each product page whether the footwear runs smaller or larger than usual. If nothing is indicated, choose your usual size.
Returns
Returns must be registered through our returns portal. As a young German company, we currently cannot offer free returns. Return shipping costs are covered by the buyer.
Need help? Our customer service team will be happy to assist you. We hope to welcome you to the Pammys community soon!