Shipping
For fast, ethical, and secure delivery, Pammys has established its own highly optimized 11,000 m² shipping center near its headquarters in Germany. Your order is carefully prepared there by our dedicated team and then shipped responsibly and sustainably with DHL GoGreen.
Shipping costs to Switzerland are 9.99 CHF. Delivery takes 3 to 6 working days.
As Pammys is currently going viral in Germany, Austria, and Switzerland, delivery times may occasionally be slightly longer during peak demand. However, our team always does its best to ship all orders as quickly as possible.
Exchanges
If the size does not fit, you can request an exchange. All exchanges must be registered via our returns portal. On each product page, we indicate whether the shoes run smaller or larger than usual. If no note is provided, we recommend choosing your regular size.
Returns
Returns must also be registered through our returns portal. As a young German company, we are currently unable to offer free returns. Return shipping costs are covered by the customer.
Need help? Our customer service team is always happy to assist you. We look forward to welcoming you to the Pammys community!