Ember

Material:

• Upper material: 100% vegan, cozy plush fleece
• Insole: Super soft memory foam sole

Our Pammys are made from modern high-tech materials specifically designed for maximum comfort and long durability – completely vegan, tested, and crafted with attention to detail.

Care:
• Wipe with a damp cloth
• Do not machine wash
• Store dry after wearing

Shipping

For fast, ethical, and secure delivery, Pammys has set up its own highly optimized 11,000 m² shipping center near its headquarters in Germany. Your order is carefully prepared there by our dedicated team and then responsibly and environmentally friendly shipped with DHL GoGreen.

For orders over €65, shipping is free. For orders under €65, shipping costs to French-speaking countries are €5.90. Delivery takes 3 to 6 business days (excluding overseas territories).

As Pammys is currently going viral in Germany/Austria/Switzerland, delivery times may occasionally be longer during periods of high demand. However, our team is doing everything possible to ship all orders as quickly as possible.

Exchange

If the size does not fit, you can exchange it free of charge, without paying return shipping costs. Exchanges can be registered through our dedicated returns portal. On each product page, we indicate whether the shoes run smaller or larger than standard sizes. If nothing is specified, simply choose your usual size.

Returns

Returns must be registered through our returns portal. As a young German company, we are currently unable to offer free returns. Therefore, return shipping costs are covered by the customer, unless you choose a refund in the form of a gift card—in this case, the return is free of charge.

Need help?

Our excellent customer service team is happy to help you.

We look forward to welcoming you soon to the Pammys community!